How does your return process work?

At Groomzo, we strive to make the return process as easy as possible.
We offer a 30-day no good, money back guarantee.
Here are the steps to follow:

1. Within 30 days of receiving your order, contact our customer service department to request a return.
2. Once your return has been approved, you will receive instructions on how and where to return the product.
3. Pack the product carefully and return it according to the instructions given.
   Make sure the product is in its original packaging with all accessories included.
4. Once we have received and verified the returned product, we will process the refund.
   It may take several days for the refunded amount to appear in your account, depending on your bank.

Contact our customer service department for more information.